Job description


Senior Payroll Administrator (0668)

  • Location:
  • Working Hours:
    Full Time

Reporting to the Payroll Manager and Head of FC Payroll Solutions and overseeing a defined client portfolio to deliver an efficient and professional client focused payroll service

About you: 

  • Experience of managing a defined client portfolio effectively
  • Ability to supervise and coach staff within a busy payroll environment
  • Good working knowledge of payroll legislation
  • Excellent client service skills
  • Attention to detail
  • Ability to communicate effectively at all levels, both verbally and in writing
  • Able to work independently and as part of an established team, assisting and supporting others in a proactive manner as required
  • Able to work to strict deadlines
  • Able to deal with a wide range of clients in a polite and professional manner
  • IT literate and able to use Microsoft Word, Outlook and Excel Accurate and numerate, with a methodical and organised approach to work

What you’ll be doing:

  • Processing a wide variety of payrolls for clients
  • Acting as the main point of contact for a defined portfolio of clients and managing that portfolio effectively
  • Setting up of new client payrolls ensuring all data is clean
  • Liaising with new clients to ensure they are happy with the service
  • Undertaking customer surveys and taking appropriate action to make any relevant improvements to the service
  • Supervising Payroll Administrators working on the defined client portfolio
  • Training and developing team members
  • Keeping up to date with new legislation
  • Dealing directly with relevant client queries in an efficient and timely manner
  • Liaising with HMRC around employee payments
  • Ensuring day to day processing is completed on time
  • Being ware of the FC Payroll Solutions Business Plan and identifying new business opportunities
  • Assisting with preparation of pitches for new business and involvement in relevant networking and business development activities
  • Ensuring all policies and procedures are updated regularly and are adhered to
  • Any other ad-hoc duties as required

Why us:

PKF Francis Clark is the place for your career. Our growth offers you the opportunity to expand and develop your career in a direction that interests you. We offer a supportive and flexible working environment, taking your career seriously to enable you to be the best you can be.

What next:

Please click ‘Apply Now’. If you don’t have an up-to-date CV or would prefer to chat to someone before applying, get in touch with Victoria Leonard on

Everyone will receive a response.

PKF Francis Clark doesn’t discriminate. We’re interested in your skills, your experience, your potential, and nothing else.

We are not accepting agency introductions unless prior approval has been given in writing.

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Towngate House,, 2-8 Parkstone Road,, Poole, Dorset, United Kingdom, BH15 2PW