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Job description

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IT Business Support Manager (1047)

  • Location:
    Exeter
  • Working Hours:
    Full Time
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A great opportunity to to provide proactive business support to the Firm’s highly dynamic IT department. In particular you will manage the functionality in relation to User Admin, Purchase Order Processes & Asset Management, Contracts & Compliance. You will also provide business support to the IT Director and wider team

About you: 

Essential to the role will be

  • Educated to A level (or equivalent) minimum, with grades A-C/5-9 to include English and Maths
  • Strong communication skills that are adaptable to suit the audiences you are supporting
  • Excellent IT skills and in particular, have extensive knowledge of the MS Office Suite, in particular Excel and Word
  • Applicants should be proactive, efficient, organised and comfortable working both independently and as part of a teamThe ability to use own initiative and have problem-solving skills
  • Be comfortable handling sensitive information in a discrete and confidential manner
  • The confidence to engage with senior staff, clients and contacts
  • Be able to manage conflicting and tight deadlines

Desirable

  • Previous experience working within an IT professional service department

 

What you’ll be doing:

Manage the processes in relation to the following software needs of the business:

  • User Admin and the maintenance of users firmwide
    o Supporting the on-boarding/exiting of new staff
    o Support the IT support Helpdesk
  • Purchase Order (POP) and Asset Management
    o Managing the procurement of hardware and software asset management
  • Contract preparation and compliance
    o Managing the compliance of risk procedures and licensing processes

Business Support:

  • Provide support to the IT Director as and when needed
  • Support in project planning and co-ordinating
  • Support the training requirements of staff
  • Provide support with Business Process Reviews
  • Co-ordinating diaries and meeting management for staff as and when required
  • Facilitate travel and accommodation arrangements in line with the Firm’s policies
  • Being the point of contact between IT and the firmwide staff

Why us:

PKF Francis Clark is the place for your career. Our growth offers you the opportunity to expand and develop your career in a direction that interests you. We offer a supportive and flexible working environment, taking your career seriously to enable you to be the best you can be.

What next:

Please click ‘Apply Now’. If you don’t have an up-to-date CV or would prefer to chat to someone before applying, get in touch with Jim Beck on james.beck@pkf-francisclark.co.uk.

Everyone will receive a response.

PKF Francis Clark doesn’t discriminate. We’re interested in your skills, your experience, your potential, and nothing else.

We are not accepting agency introductions unless prior approval has been given in writing.


 
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Location
Exeter
Centenary House,, Peninsula Park, Rydon Lane,, Exeter, UK, EX2 7XE
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